Plain-language summary: Talkli is operated by Speech by Katie LLC. We collect the information you give us to use the service — your name, email, and data about speech therapy sessions and goals. We use it to run the platform. We do not sell your data. We do not use it for advertising. We do not collect Social Security numbers or government IDs, and families may use nicknames for extra privacy. Children's data is handled with extra care under COPPA. AI features are optional and you can choose not to use them. You can request deletion of your data at any time.
This Privacy Policy describes how Speech by Katie LLC, a Florida limited liability company doing business as Talkli ("Talkli," "we," "us," or "our"), collects, uses, discloses, and protects information about you when you use talkli.ai and related services (the "Service").
By using Talkli, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Talkli is intended solely for users located in the United States. The Service is not offered to, targeted at, or intended for use by individuals outside the United States. By using Talkli, you represent that you are located in the United States. We do not market the Service in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions with cross-border data-transfer frameworks, and we do not assume compliance obligations under the EU General Data Protection Regulation (GDPR) or similar non-US privacy laws.
All data we collect is stored and processed on servers located in the United States.
Because the core purpose of Talkli is to support speech therapy for children, child profiles are a central category of data we handle. These profiles are created only by a parent, legal guardian, or licensed SLP, and may include:
What we do not collect: Talkli does not collect or store Social Security numbers, driver's license numbers, government-issued identifiers, payment card data, or biometric identifiers. There is no field in the system that ties a child's clinical record to a government ID, and parents are free to use a first-name-only entry or a nickname if they prefer additional privacy.
We use the information we collect to:
Talkli offers optional AI features, including the practice content generator and the parent AI assistant. When you use these features, content you provide — which may include therapy goals, target sounds, diagnosis information, session context, and the questions you type — is transmitted to our third-party AI model provider (currently Anthropic) for processing. The AI provider returns a generated response that we then display to you.
Important points about AI processing:
We do not use your personal information for advertising and do not sell it to third parties.
We share information only in the following circumstances:
Clinical notes, goals, and session data are shared between a speech-language pathologist and the family they are linked to within Talkli. This sharing is the core purpose of the Service and is controlled by the SLP, who decides what to publish to the family.
We use the following third-party service providers to operate the platform. Each is contractually bound to protect your information and to process data only as necessary to provide services to us:
We may disclose information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
If Speech by Katie LLC is involved in a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
We implement technical and organizational measures to protect your information, including:
No method of electronic transmission or storage is 100% secure. If you believe your account has been compromised, please contact us at security@talkli.ai immediately.
Talkli is designed for use by parents, legal guardians, and licensed speech-language pathologists to support children receiving speech therapy services. We take the privacy of children seriously and handle child data consistent with the Children's Online Privacy Protection Act (COPPA) and its implementing rule (16 CFR Part 312).
Child profiles are created and controlled exclusively by:
Children do not create accounts, do not log in to Talkli, and do not directly provide personal information to us. The Service is intended to be used only under the direct supervision of a parent, legal guardian, or licensed SLP. Practice activities that a child participates in are initiated and overseen by that adult using their own account.
Because child profiles are created only by a verified adult account holder (a parent/guardian or a licensed SLP with whom the family has an existing therapy relationship), we rely on that account-holder relationship and the therapeutic context as the mechanism for parental consent. Parents who wish to withdraw consent or delete their child's profile may do so at any time through the app or by contacting privacy@talkli.ai.
Child data is used only to provide the Service — displaying practice content, tracking progress, supporting the optional parent AI assistant when the parent chooses to use it, and generating clinical documentation. We do not use child data for advertising, profiling, or sharing with third parties for their independent use. We do not permit third-party behavioral advertising on any page where child data is displayed.
If you believe we have collected information about a child in a manner inconsistent with COPPA, please contact us at privacy@talkli.ai and we will take prompt action to investigate and, where appropriate, remove the information.
You may have the following rights regarding your personal data, depending on applicable state law:
To exercise any of these rights, email privacy@talkli.ai. We will respond within 30 days, or within 45 days where California law applies. We may need to verify your identity before fulfilling the request, and we may extend the response period where permitted by law and notify you accordingly.
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), provides you with additional rights regarding your personal information.
In the past 12 months, we have collected the following categories of personal information, as defined by the CCPA:
We collect this information directly from you, automatically through your use of the Service, and (for child profiles) from a parent, legal guardian, or SLP acting on behalf of the child. We use it for the purposes described in Section 4 and share it only with the service providers listed in Section 5.
Speech by Katie LLC does not sell personal information, and does not "share" personal information for cross-context behavioral advertising, as those terms are defined under the CCPA. We have not sold or shared personal information in the preceding 12 months and have no current plans to do so.
We collect information that may constitute "sensitive personal information" under the CCPA, including account log-in credentials and health-related information about children in therapy. We use this information only for the purposes described in Section 4 and do not use it for inferring characteristics about a consumer beyond what is necessary to provide the Service. We do not "sell" or "share" sensitive personal information.
To exercise any of these rights, email privacy@talkli.ai. You may designate an authorized agent to make a request on your behalf; we may require verification of the agent's authority and of your identity.
Residents of other US states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana) may have rights substantially similar to those listed above. To exercise any such rights, contact privacy@talkli.ai and identify your state of residence so that we can apply the correct framework to your request.
Talkli uses cookies and similar technologies for the following purposes:
We do not use advertising cookies or third-party tracking pixels.
We retain your personal information for as long as your account is active or as necessary to provide the Service.
When a parent or family closes their account or discontinues use of the Service, we will deactivate the family account within 30 days. However, clinical records created by the treating SLP — including session notes, goals, accuracy data, and superbills — may be retained in the SLP's account in archived form, consistent with the SLP's professional record-keeping obligations under applicable state law and licensing board rules. While archived, these records are no longer visible to the family and are used only for the SLP's legal record-keeping purposes.
A parent or legal guardian who wishes to have their child's data completely removed from the system, including from the SLP's archives, may submit a written request to privacy@talkli.ai. We will:
When an SLP closes their account, clinical records they created remain accessible to the linked families in read-only form for a reasonable period unless the SLP requests otherwise. We will work with the SLP and affected families on a transition plan consistent with professional record-keeping requirements.
We may retain limited data (such as billing records and audit logs) for longer periods as required by law or as reasonably necessary for fraud prevention, dispute resolution, and enforcement of our Terms of Service.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a notice in the app at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Speech by Katie LLC d/b/a Talkli — Privacy Team
Privacy: privacy@talkli.ai
General: hello@talkli.ai
Tampa Bay, Florida, United States